![]() Secondly, we do not condone what's going on in Ukraine and we have expressed our opinion on this earlier. The one that's said to be in Moscow actually uses some IP address magic to present itself so, but is actually located in the Netherlands. AdGuard VPN also has no servers in Russia.AdGuard apps do not connect to any servers in Russia.With how things are developing, we may soon have no office there either, or have a considerably smaller one. Even among AdGuard DNS servers, which are supposed to be located all over the world, we don't have any in Russia. This was a deliberate decision to keep our servers (as well as the company itself) in a different jurisdiction. AdGuard servers are located in Frankfurt, Germany, and the apps do not communicate to any servers in Russia. Response to SetAppįirst of all, the original claim by SetApp is not true. It's worth noting that we received no notifications from SetApp about that and learned about the situation from the post, just as everybody else. ![]() It means that SetApp customers will not be able to use SetApp subscription to unlock AdGuard premium features as before. Today we were notified about this post on r/macapps/ subreddit where we learned about SetApp alleging that AdGuard connects to Russian servers, and thus should be removed from their apps collection. To keep up with the latest news, subscribe to our social media accounts.UPDATE: we'd like to clarify that only the users who had purchased SetApp subscription before March 10th 2022 are eligible for the reimbursement mentioned further in the article. We are doing our best to guarantee the availability and performance of our products and services even in such conditions. ![]() Just change the domain name in your DNS settings depending on the server you're using:ĭ → ĭ → If you specified the AdGuard DNS in your device settings and encountered this problem, here is a temporary solution. We expect to fix this in the quickest possible way. For them the blocking disrupts access to the Internet. The blocking of the DNS service is no less distressing, especially for those users who specified AdGuard DNS server addresses directly in their device settings and not via the AdGuard app. We will be releasing new versions to fix this as soon as possible. Unfortunately, blocking the website affected the functionality of the apps too: e.g., checking license keys and checking for updates may not work. ![]() However, even if this was not a deliberate effort to harm the ad blocker, there is no guarantee that this error will be fixed by blocking authorities in the foreseeable future. We assume that the ad blocker website got caught up in the grinder of the system by mistake. This led to multiple issues with AdGuard Ad Blocker and AdGuard DNS service. Regrettably, their methods were crude, and along with AdGuard VPN the entire domain became unavailable for Russian users. On July 27, blocking authorities reached AdGuard VPN. In Russia, the fight against VPN services has long been ongoing with varying success. Still, we believe it is important to describe these problems and possible solutions to them, even if they don't concern the majority of readers. The problems below only affect Russian users. ![]()
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